At the Reception Desk
　　Key Sentences
　　28．I want a double room with a bath．
　　我要一間有浴室的雙人房。
　　29．How much a day do you charge？
　　每天收費多少？
　　30．It is hundred yuan a day including heating fee， but excluding service charge．
　　一百元一天，包括供暖費但不包括服務費。
　　31．It's quite reasonable．
　　收費十分合理。
　　32．How long do you intend to stay in this hotel？
　　您準備住多久？
　　33．Have you got through with the check－in procedure？
　　你是否已經辦妥住宿登記手續？
　　34． Can I book a single room for my friend beforehand as he will arrive in Shanghai tomorrow morning？
　　我能為我的朋友預訂一間單人房嗎？他將于明天早上到達上海。
　　35．Would you mind filling in this form and pay a hundred yuan in advance for him．
　　請填好并預付一百元錢。
　　36．This is a receipt for paying in advance．Please keep it．
　　這是預付款收據，請收好。
　　37．Have you any vacant（spare） room in the hotel？
　　旅館里有空余房間嗎？
　　38．Sorry， we have no vacant（spare） room for you． But I can recommend you to the Orient Hotel where you may get a spare room．
　　對不起，我們已經客滿了。但是我可以介紹您去東方飯店，那里有空余的房間。
　　39．Good afternoon， my room number is 321．Any mail for me？
　　下午好！我的房號是321。有我的信嗎？
　　40．Yes．You have two letters and one telegram， also a message was left by a lady before one hour．
　　有的。您有兩封信和一封電報，一小時前有一位小姐來電話留言給您。
　　41．I'll mail a letter to U．S．A．by airmail．
　　我要寄一封航空信到美國。
　　42．How much do I have to pay for you？
　　我要付多少錢？
　　43．A letter generally mails to America—Europe—Africa by airmail． First 20 grams is 20 yuan．
　　通常一封寄到美國、歐洲、非洲的航空信，20克收費20元。
　　Dialogue A
　　（A：Receptionist B：Guest）
　　B： I want a double room with a bath．How much aa day doyou charge？
　　A： It is a hundred yuan a day including heating fee but excluding service charge．
　　B：It's quite reasonable．
　　A：How long do you intend to stay in this hotel？
　　B：I shall leave in a fortnight（half a month）．
　　A：Have you got through with the check－in procedure？
　　B：Oh，yes，I'm going to fill in the form of registration right now．Can I book a single room for my friend before hand as he will arrive in Shanghai tomorrow morning？
　　A：Sure．Here is the form for reservations．Would you mind filling in this form and pay hundred yuan in advance for him．
　　B：All right． This is one hundred yuan to pay for my reservation．
　　A：Thank you．This is a receipt for paying in advance．Please keep it．
　　Dialogue B
　　B： Have you any vacant（spare） room in the hotel？
　　A：Sorry，we have no vacant（spare） room for you． But I canre commend you to the Orient Hotel where you may get as pare room．
　　B：That sounds very good！Can I book the plane ticket（train ticket，ship ticket）here？
　　A：Please go to the CAAC office to book your plane ticket．If you want to book your train ticket or ship ticket，you'd better go to the Shanghai International TravelService．
　　B： Could you tell me how many kinds of rooms do you have？
　　A：There are single rooms， double rooms， suites and deluxe suites in our hotel． Every room is equipped with a bat hand a telephone．
　　B：Oh，I see．Thanks．
　　A：You are welcome．
　　Dialogue C
　　（A： Guest B： Receptionist）
　　A：Good afternoon，my room number is 321．Any mail for me？
　　B：Yes．You have two letters and one telegram， also a message was left by a lady before one hour．
　　A：Let me see who called…？ I have to make a phone call．Will you get me the party？ Here is the number．
　　B： OK．Wait for moment．… Here is your party．
　　A： Thank you．I'll mail a letter to U． S． A．by airmail．How much do I have to pay for you？
　　B：A letter generally mall to America- Europe- Africa by airmail．First 20 grams is 20 yuan．Each additional 20grams is 15 yuan．
　　A：Oh，I see．Thank you very much．
　　Words and Expressions
　　heating fee 供暖費
　　exclude vt．把……排除在外
　　reasonable a．（價錢）公道的，不貴的
　　fortnight n．十四日，兩星期
　　procedure n．過程，步驟，程序
　　check－in procedure 住宿登記手續
　　registration n．登記，注冊